RVF MERCH STORE POLICIES

The majority of our merch is made especially for you as soon as you place an order through Printful.com, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

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Damaged & mislabeled items

At Printful, we pride ourselves on unparalleled product quality. That’s why all our orders go through a 3-step quality check before we ship them out. However, if a damaged or mislabeled item was accidentally let through our quality control, or was damaged during shipment, we take full responsibility and provide a free replacement (unless the print came out poorly because of a low-quality print file).

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PLEASE NOTE: Printful only offers refunds for damaged or mislabeled products, not for buyer’s remorse.

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PLEASE NOTE: Wrongly ordered sizes won’t be eligible for refunds from Printful’s side either. We make everything on demand, so requesting a size exchange would mean producing an entirely new product.

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If you have received a damaged or mislabeled item, please reach out to us within 30 days of receiving your order at info@rennervationfoudnation.org.

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Order lost in transit

All of Printful’s shipping methods have tracking, although the accuracy may differ for some carriers. If it’s past the estimated delivery date and your customer still hasn’t received their order, the package might be lost in transit.

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If the shipment’s tracking states that it was delivered, but you have not received it, Printful won’t cover the cost of reshipping or refunding the order.